Through my production company, Stream Studio, I provided onsite consultation in Dallas and reported directly to the Chief Inspector of the airline.
Challenge
Southwest needed to deliver critical training and certification to parts inspectors distributed the US.
Strategy & Tactics
I provided talent resourcing and gathered internal / government compliance requirements. I drafted a Planned Value (PV) estimate in order to define costs and schedule. I defined functional requirements, particularly Flash content delivery via Pathlore, the company’s Learning Management System (LMS). I consulted on quality assurance, testing and rollout.